Last updated: August 2026. Apex Electric Estimating Inc ("Apex", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have regarding your personal information.
By using our website or submitting your project details to us, you agree to the practices described in this policy. If you do not agree, please do not provide your personal information to us.
1. Information We Collect
We collect information you provide directly to us, information we collect automatically, and information we receive from third parties.
Information You Provide
- Contact details: your name, email address, and phone number
- Project details: project type, scope of work, project location, and the details you include in your estimate request
- Drawings and documents: plans, specifications, and other files you upload or email to us for estimating
- Communications: any messages, emails, or call records you exchange with us, including quote and payment correspondence
Information Collected Automatically
- Usage data: pages visited, referring pages, time spent on the site, and click activity
- Device data: browser type, device type, operating system, and IP address
2. How We Use Your Information
We use the information we collect for the following purposes:
- Respond to your estimate requests and provide quotes
- Prepare, deliver, and support the estimating services you request
- Communicate with you about your projects, quotes, and account matters
- Improve our website, services, and customer experience
- Maintain security, prevent fraud, and enforce our agreements
- Comply with applicable legal and regulatory obligations
We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing
We process your personal information on the following legal bases:
- Contract performance: to prepare quotes and deliver the estimating services you request
- Legitimate interests: to operate, secure, and improve our website and services
- Consent: where you have explicitly agreed, such as subscribing to marketing communications — you may withdraw consent at any time
- Legal obligations: to comply with laws and regulations that apply to our business
4. Data Retention
We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. Project files and related correspondence are typically retained for the duration of the engagement plus a reasonable period afterward to support follow-ups, quality reviews, and legal or accounting obligations. Analytics data is retained in aggregate form. When information is no longer needed, we securely delete or anonymize it.
5. Third-Party Sharing and Service Providers
We do not sell or rent your personal information. We may share your information only with trusted service providers who help us operate our business, such as:
- Email and communication services used to receive and respond to your requests
- File storage services used to process your drawings and project documents
- Website hosting and analytics providers
- Payment processors, where applicable
These providers are contractually obligated to use your information only to perform services on our behalf and to protect it. We may also disclose information when required by law, legal process, or a government request, or when necessary to protect our rights, safety, or property.
6. Cookies and Analytics
We use cookies and similar technologies to understand how visitors use our site, improve the experience, and measure performance. Cookies may store preferences or anonymous usage information. You can control cookies through your browser settings — disabling cookies will not prevent most site features from working.
- Essential cookies: required for basic site functionality
- Analytics cookies: help us understand traffic and page performance
- Preference cookies: remember your choices and settings
7. Data Security
We use industry-standard security measures to protect your information, including encryption of data in transit (TLS), restricted access to customer data on a need-to-know basis, secure file handling procedures, and internal access controls. While no method of transmission or storage is 100% secure, we work to safeguard your information using commercially reasonable safeguards and promptly address any suspected security issue.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you
- Correction: request that we correct inaccurate or incomplete information
- Deletion: request that we delete your personal information, subject to legal obligations
- Restriction: request that we limit how we process your information
- Portability: request a structured, machine-readable copy of your information
- Objection: object to processing based on legitimate interests
- Withdraw consent: withdraw any consent you previously provided
To exercise any of these rights, contact us at the details below. We will respond within a reasonable timeframe. California residents may also exercise additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information is collected, request its deletion, and opt out of any "sale" or "sharing" of personal information. We do not sell or share your personal information.
9. International Data Transfers
We serve clients in the United States, Canada, Australia, and other countries. Your information may be processed and stored in the United States or other locations where our service providers operate. We take reasonable steps to ensure that your personal information receives an adequate level of protection wherever it is processed, in line with this policy.
10. Children's Privacy
Our website and services are intended for business and professional use and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Material changes will be communicated by updating this page, and where appropriate, by direct notice. Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.
12. Contact
If you have questions about this Privacy Policy, would like to exercise your rights, or wish to report a privacy concern, contact us at [email protected] or call +1 (862) 366-7732.